Our Technology: Smart Tech with Human Touch

We combine personal service with powerful technology

Our Technology: Smart Tech with Human Touch

Tenant Planet is here to make your journey into property management a smooth, transparent, and easy experience. It uses a wide variety of tools to make both landlords and tenants comfortable with using its services.

Tenant Planet uses 

Property Meld for everything maintenance

AppFolio for all-in-one management

LetHub for AI-powered leasing

LetHub

Faster Leasing with LetHub

AI-Powered Tenant Placement That Works Around the Clock

Vacancies cost you money. To avoid vacancies, we set up showings with prospective tenants using LetHub, an AI-powered leasing assistant that operates 24/7.
This eliminates the need to wait days for a callback when someone requires information or wants a 9 PM rental visit on a weekend. The client receives a prompt, helpful response. To guarantee that every showing is with a qualified lead, the AI can give unit details, pose pre-qualification questions, and only then will it permit scheduling a tour.

Hey does this place have an on-site laundry?
Sunday 9:00 PM

Hello! Yes the house has fully functioning onsite laundry room.
Sunday 9:05 PM

No more missed leads. No more phone tags. No more delayed responses.

AppFolio

Streamlined Day-to-Day Operations with AppFolio

One Platform, Total Transparency

Once a great tenant is placed, AppFolio powers everything behind the scenes. It’s our all-in-one property management platform, connecting owners, tenants, and our team in real time.

Tenant Planet leverages AppFolio to give both landlords and tenants an intuitive online portal that keeps important information at their fingertips.

How does this improve the experience?

For landlords (owners)

We stand behind our placements — so you’re never left paying twice.
So if a TenantMatch-placed renter breaks the lease you get:

  • AppFolio’s accounting system ensures that rent payments and bills are handled accurately and on time, reducing errors and saving everyone time​.
  • AppFolio provides real-time visibility and control over their investment.
  • A comprehensive dashboard lets owners easily oversee all aspects of their properties.
  • Owners can log into their custom Owner Portal to review financial statements, see current rent status, monitor lease details, and even approve repair estimates.
  • Monthly statements and reports are generated automatically, providing insights into occupancy, expenses, and returns.
How does this improve the experience?

For Tenants

Everything is organized and accessible from any device, so busy owners and tenants can handle their business on the go, at any time of day.

  • AppFolio’s built-in messaging system allows tenants and managers to communicate easily with Tenant Planet agents about issues or inquiries, with real-time notifications that a message or request has been received​.
  • The platform’s intuitive layout makes it simple for even non-tech-savvy tenants to navigate whether they’re paying rent or submitting a repair ticket to Tenant Planet. 
  • Tenants get a secure Resident Portal (accessible via web or mobile app) where they can pay rent online (and even set up autopay), view their payment history, and submit maintenance requests anytime. 

Proactive Maintenance with Property Meld

Faster Repairs. Better Communication. Less Stress.

Maintenance doesn’t have to be a headache. With Property Meld, we’ve automated and simplified the entire repair process from the moment a tenant hits “submit” to the moment the job is done.

What sets Tenant Planet apart is how we handle these repairs quickly and transparently using Property Meld. Property Meld is integrated with AppFolio, creating a straightforward workflow from the moment a tenant submits a maintenance request to the final repair and follow-up. 

For Tenants

Here’s how it works in practice: When a tenant notices an issue, they don’t have to wait until business hours or sit on hold – they simply submit a maintenance request through their Tenant Portal (which is powered by AppFolio and linked to Property Meld). The request instantly creates a “Meld” (work order) in the system, which notifies Tenant Planet in real time​

  • The benefit for tenants is immediate: maintenance issues are addressed faster and with far less hassle. 
  • Automated reminders and updates keep both the tenant and the technician on track (for instance, the system can send a reminder the day of the appointment).
  • After the work is completed, Property Meld captures the outcome and any notes, and even syncs the final details and invoice back into AppFolio for record-keeping and bill payment​.

If your heater breaks on a cold night, you submit a request right away and know that it’s reaching the right people. Often, a vendor can be dispatched and scheduled in hours rather than days.

For landlords

  • Using Property Meld means maintenance is handled efficiently and cost-effectively. Quicker repairs prevent minor problems from growing into costly damage.
  • No more surprise repair bills at month’s end, owners have real-time oversight and control.
  • Owners also gain assurance that maintenance requests are resolved promptly with full transparency, which protects their property’s value and keeps tenants happy.
  • The combination of AppFolio + Property Meld essentially creates an automated, 24/7 maintenance concierge service.

The Tenant Planet Difference

Plenty of property managers say they're “tech-enabled.” At Tenant Planet, we walk the walk. 

We’ve taken the best-in-class tools for each stage of property management and put them to work in a cohesive, user-friendly way. Unlike a traditional property manager who might rely on outdated methods or one-size-fits-all solutions, we’ve invested in intelligent automation and integrations so that nothing slips through the cracks

Tenants get a responsive manager who makes renting simple and stress-free.

Landlords get a forward-thinking partner managing their property that uses technology to maximize returns, keep tenants satisfied, and stay steps ahead of problems.

Own the Property, Not the Problems. Let Us Handle the Rest.

From marketing and tenant screening to repairs and financial reporting, Tenant Planet takes care of every detail, so you don’t have to. Let’s turn your rental into a hands-off investment.

Have a property question?

Got questions? We’ll reply within 24 hours — or skip the wait and book a quick call for instant answers!

Submission Successful!

Thank you for your submission. We’ve received your information and will proceed it shortly. You’ll receive confirmation email or call within next few minutes.  

Submission Successful!

Thank you for your submission. We’ve received your information and will proceed it shortly. You’ll receive confirmation email or call within next few minutes.